DuroMax

Why Choose DuroMax?

DuroMax’s vision is to provide its customers with high-quality generators and products that will keep their electricity flowing in the event of a power outage or in areas where they do not have access to electricity. It combines innovative technologies with durable materials to help make modern life easier for you wherever you go.

History

To get to know DuroMax, we’ll take you through the company’s early years, breakthroughs, and how it is run today to provide you with an overview of the company whose generator you’re considering.

Founding and Milestones

DuroMax Power Equipment was founded in 2003, and the company has its headquarters in Ontario, California. Over the past decade, it has become one of the industry’s leading dual fuel generator manufacturers. DuroMax’s vision is outlined by its motto, “Powering Everyone… Anywhere!” This statement reflects its foundation of customer service, reliability, durability, and quality. Its products are manufactured by DuroPower, which started as a contract manufacturer of ballasts for some of the leading electricity providers.

Since its founding, DuroMax has released at least 20 different generator models, which include unique designs for generators that use single, triple, and four-cylinder engines. One capability that DuroMax electric start generators are known for is that of being able to charge their batteries while the generator is running.

Over the years, DuroMax branched out from generators to also make high-quality engines and water pumps to assist in other applications. Plus, it produces a long list of generator accessories that complement its generator models.

DuroMax understands that power is an essential part of modern life. Besides offering dual fuel and tri-fuel capabilities, its mission is to provide everyone the means of producing power when a natural disaster strikes or just to have extra power on hand. It manufactures generators specifically for homes, businesses, and recreational facilities to make sure that there is a DuroMax generator capable of providing power for its customers in any situation.

DuroMax is a part of the Portable Generator Manufacturers’ Association, or PGMA, which is a trade association that seeks to influence and develop safety and performance standards for the industry. The association, like DuroMax, also prides itself on helping to educate consumers on how to safely use portable generators.

One way that DuroMax aligns itself with the PGMA’s objectives is by including carbon monoxide detectors in all of its generator models to enhance user safety. Although CO detectors have become the industry standard to alleviate safety concerns about using generators, DuroMax is one of the first companies to implement one into the designs of its generators and products to ensure the safety of its customers.

In 2022, DuroMax launched its XP13000HXT Tri-Fuel generator. This is the largest of the brand’s portable generator models to date, and it is packed full of different features to make it easier to keep the lights on anywhere. This series is one of the first generators to date to use tri-fuel technology, which allows users to decide for themselves if they wish to power these machines with natural gas, propane gas, or traditional gasoline.

Production and Manufacturing

Products

DuroMax makes products that provide customers with electrical power and various electronic appliances and generator accessories. The DuroMax generator brand is known for being durable and dependable, and some of the different generators it manufactures include:

• Portable generators
• Inverter generators
• Gasoline generators
• Dual fuel generators
• Tri-fuel generators

Some of the best DuroMax generators provide the user with the capability of choosing which type of fuel they wish to use, including, gasoline, natural gas, or propane gas. It is one of the largest and most reliable manufacturers of dual fuel and tri-fuel generators.

Manufacturing

The innovations DuroMax has produced since it was founded are widespread, and it has manufactured some of the leading generators in the industry. It maintains its headquarters in Ontario, California, but it uses factories in China to produce almost all of its components and designs. The company ensures that it uses the highest-quality materials available for building its products.

In terms of processes the company uses in its manufacturing, it strives to create dependable and efficient items within different subcategories of technology. After all, the company’s vision is simple. It is committed to providing power to everyone, anywhere, at any time.

Key Facts

DuroMax is known for pushing the industry to new heights with the innovations and technological achievements it has created over the years. It is excited about providing cleaner air for everyone by using its dual fuel and tri-fuel technology. Any of its generators that use natural gas or propane produce lower carbon emissions than similar gasoline-powered only units.

It has been approved by all 50 states for the emissions engine, and it has been approved by both the CARB and the EPA. On top of this, it uses tri-fuel and dual-fuel technology that allows you the flexibility to use the fuel of your choice without having to have multiple generators. Finally, DuroMax is known for using power boost technology with its MX2 power switch, which doubles your 120v amperage for heavy loads.

Warranty Information

DuroMax understands that a generator is an essential appliance, and a quality generator warranty is necessary. Therefore, it covers most of its generators with a three-year warranty and a one-year commercial warranty to help provide its customers with peace of mind. These warranties do not include coverage of its cords or accessories. However, these things do come with a 30-day satisfaction guarantee.

This type of warranty does not include the cost of repairs when the fault is: installation use, cosmetic defects, normal wear, or natural disasters.

If you go with one of the DuroMax X/DX series generators, you will find that it comes with an industry-leading five-year residential warranty and a one-year commercial warranty. The warranties for this series are to help provide its customers with peace of mind. It extended the number of years on this series because of the newer technology that is used with this series.

Whenever you purchase a DuroMax generator, the first thing you will want to do is register it on its website at https://www.duromaxpower.com/pages/product-registration. Doing this early on will help in making any future warranty claims easier. Just fill out the form with the appropriate information. If you do not register your product, you can still take advantage of your warranty, but you will need the official receipt of purchase before the warranty will be honored.

DuroMax Generator Parts

If you have a DuroMax generator and need replacement parts, there are over 400 service centers across North America that are equipped to repair or replace parts in your DuroMax product. You can contact DuroMax customer service to help troubleshoot or diagnose any issues you have, and if you need a service center, you can go to https://www.duromaxpower.com/apps/service-centers to find the closest one to you.

Check Out More DuroMax Content From GeneratorTools

DuroMax Generator Reviews

Here you will be able to view our DuroMax generator views to provide you with a better idea of which model will be ideal for you. We cover a variety of aspects of each model, like engine specs, safety features, fuel options, and more.

DuroMax Generator Roundups

If you want to look at some of the best generators DuroMax has to offer, we can show you some of the best features to look for and its most desired products here. You’ll find some of the most recommended options for DuroMax generators within each category, such as dual fuel, quiet, and portable.

DuroMax Generator Releases

DuroMax is constantly releasing new and improved products for its customers, and this is where you can find information on DuroMax generator releases. You can also find any special press releases about the company that might be of interest to you when deciding on the best brand to purchase from.

DuroMax Recalls

This is where you can find any information that might pertain to specific DuroMax generator products or accessories that the company might have recalled. You’ll also be able to find explanations on why the product was recalled and other information, like the possible risks of using the products, places that the recalled products were sold, and recommendations for those who are current users of the recalled products.

Where to Buy

You can find DuroMax generators for sale at most major online retailers. Within each link, you’ll be able to see the full line of branded products for the chosen category. You can view our recommendations for where to buy DuroMax generators that may suit your needs below.

Home Depot DuroMax Store Page

Amazon DuroMax Store Page

Similar Brands

We’ve provided you with some comprehensive information on DuroMax and the kinds of generators and other products that it manufactures. However, we can also recommend generators from similar brands that we have found to be high-quality products. If you are interested in expanding your purchasing options when it comes to generator power, consider expanding your search to include some of these brands:

• Champion
• Craftsman
• DeWalt
• Generac
• Honda
• Powermate
• Westinghouse

Online Presence

It is important to DuroMax to keep in touch with its customers in every way possible, and therefore, it has created official pages on a variety of social media platforms. It understands the importance of social media, and here are some of the links to DuroMax online pages.

• You can view its official website at https://www.duromaxpower.com/, which has information about the company and all of the products that it has released on the market currently.
• You can view and friend DuroMax on its official Facebook page at https://www.facebook.com/DuroMaxPower/ to keep in touch with new and upcoming products, events, and other forms of information about the company.
• You can follow DuroMax on Twitter at its official page at https://twitter.com/duromaxpower to get quick updates on what’s going on with the company.
• If you are interested in finding pictures of DuroMax products or other images related to the company, you can find them on DuroMax’s official Instagram account at https://www.instagram.com/duromaxpower.

Contact Information

DuroMax is dedicated to keeping its customers informed about its products and services. To do this properly, it has several ways for customers to contact a DuroMax representative. Here are the best ways to reach its customer service department or a support representative.

• You can contact its support staff by phone at 1-844-DUROMAX, and if you are located outside of the United States, you can reach their support division at 1-909-490-5171.
• If you have any questions about your product, you can email its support staff at support@duromaxpower.com.
• If you have a general question for a DuroMax representative, you can contact its customer service department by email at customerservice@duromaxpower.com.
• You can also fill out its contact form at https://www.duromaxpower.com/pages/contact-us for any questions that you have about the company, its warranties, or its products.