Why Choose Powermate?
Powermate’s promise to its customers is that it will manufacture quality products for all of its customers and provide them with excellent service. It combines innovative new technologies and an excellent workforce to help make modern life easier for its customers.
History
To get to know Powermate, we’ll provide you with the information to guide you through the company’s founding, breakthroughs, early years, and how it looks today.
Founding and Milestones
Powermate is an industry-leading brand that has been filling the needs of professionals and residents for generators, compressors, and other outdoor power equipment. Its headquarters was based in South Burlington, Vermont. Early on, Powermate combined its efforts with Pramac to continue building its generator line. Pramac is an Italian-based company. However, in 2014, Generac, another leading brand in the same industry, acquired the Powermate brand. It was then that it also took over the equipment and working capital from Pramac.
At this time, Generac also assumed a licensing agreement for Porter Cable and DeWalt brands. They then renamed the entity Powermate America LLC. After Powermate was acquired by Generac Power Systems, it moved its headquarters to Marietta, Georgia, where it still resides. As a whole, the new company has approximately 200 employees that work for it in all areas.
In 2021, Generac Power Systems announced that it was going to release a new re-imagined lineup of Powermate generators and products. During this transition, Generac has made the Powermate generators easier to use with different features while still maintaining the integrity of the brand’s reputation. Currently, it provides inverter generators and open-frame generators that feature Powermate OHV engines and Generac OHV engines.
Production and Manufacturing
Products
Over the years, Powermate has become a strong contender for being one of the top manufacturers of portable generators. However, it manufactures other products, like pressure washers and wood chippers. On some of its models, the company does outsource some of the parts for its generators. For instance, some of its portable generators are powered by Generac OHV engines. The company provides an array of features and choices for its models. For instance, it has manual-start generators and electric-start generators, giving their customers options. Most of its generators are gasoline-powered, but some of its products do have different fuel options that can be considered.
The company offers generators with different wattage specifications to be sure to provide customers with a variety to suit their power needs. It manufactures low-range and high-range generators, as well, that can include different safety features, like CO sensors.
Manufacturing
When it comes to manufacturing, the company believes in providing quality work through the use of innovative technologies and high-quality materials. It has some manufacturing plants in the United States, but its generators are made in Italy by Pramac, a European brand. Part of the company’s vision is to produce quality generators and products that help transform the human experience by providing them with power. Once Powermate was acquired by Generac Power Systems, the new company moved the manufacturing facilities to some of its own from Pramac.
Key Facts
Historically, Powermate has a standing reputation as being one of the best portable generator manufacturers in the industry. When purchasing a generator, the first question that you ask yourself is, “Why buy a generator?” The answer is simple: to provide you with backup power and comfort. The company has been granted various patents for its models, and it is one of the few internationally known. Recently, it has paired up with Generac, and some of its latest generators are powered by Generac OHV engines, which gives them more power. However, over the years, Powermate has increased its efforts to ensure that they provide a reliable option for customers while still branching out to new innovative forms of power.
Warranty Information
In most circumstances, all products that are manufactured by the company come with a three-year warranty that starts from its original shipping date. There are some occasions where some materials might not be covered under your Powermate generator warranty, but in these instances, it will be stated in the information that will arrive with your product. When a product is under warranty, the company can choose to uphold the warranty in one of three ways: issue a refund, replace the product, or repair it. The warranty is only valid if the damage occurs from shipping or damage not occurring from normal wear and tear. It is the responsibility of the customer to replace any products that fall under normal wear and tear circumstances.
If you need to claim the warranty on your generator, you will need to call Powermate’s customer service to see if the product is covered under the warranty agreement. If the representative feels it is, they will provide you with a “Return Authorization” from the representative, which means you can then go through the process of returning the product to the company. If the company decides to provide you with a refund for the product, the refund will also include the original shipping charges.
If you have lost the initial information on your generator’s warranty, you can download a copy of the warranty with this link to ensure you follow the proper procedure for upholding the warranty on your end. One step that you should be sure to take when purchasing a generator from the company is to register your product on the website. This will help move along the warranty process if you ever have to call in the warranty for any reason.
It is important to note that generators that come with a Generac OHV engine might also have a second warranty that relates directly to the engine to cover it. These warranties are generally for two years, and they are separate from the three-year warranty that is discussed above. If the engine does have this warranty, it will have the information that is sent with the product. It is important to check and make sure that you register this warranty, as well, because it is separate from the initial warranty that is provided covering the overall generator.
Powermate Generator Parts
Whenever you purchase a generator from Powermate, it promises to provide you with quality customer service. If you need to call in your warranty or just need to find a specific part or accessory for your generator, you can use the company’s sales and service dealer locator with this link. This will be able to directly connect you with the closest dealer that will be able to assist you. If you are calling in your warranty, it is important to contact the company first and allow a representative to set up an appointment with the closest dealer on your behalf to ensure you get the full benefits of your warranty.
Check Out More Powermate Content From GeneratorTools
Powermate Generator Reviews
Here, you can take a look at our Powermate generator reviews to help get a better idea of which model will be best for you. We cover a variety of areas, like engine types, safety features, fuel options, and more.
Powermate Generator Roundups
If you want a look at some of the best portable generators Powermate has to offer, we can show you some of the key features and some of its most desired products here. You’ll find some of the most recommended options for Powermate generators within each category, such as gasoline-powered or other fuel types, electric-start or manual-start, or portability.
Powermate Generator Releases
Keeping informed on the company and what is being said about it in the press can be a deciding factor when purchasing a new generator. If you are interested in finding out more about the company, you can find here all the information you want to know about Powermate and its products through press releases.
Powermate Recalls
This is where you can find any information that might pertain to specific Powermate generator products or accessories that the company might have recalled for any reason. You will also be able to see any explanations the company provided for why the recall was issued, the possible risks of using the recalled product, any recommendations that current users might need, and where the recalled products might have been sold.
Where To Buy
You can find Powermate portable generators for sale at most major online retailers. Within each link, you’ll be able to see the full line of branded products for the chosen category. Check out our recommendations for where we recommend purchasing Powermate generators that might suit your needs.
Deals
If you are looking to purchase a new Powermate generator, you might want to take a look at the links below. We have checked with the retailers that sell Powermate generators to see if they provide any deals for its generators or products. Each link will provide you with options for products that have special pricing attached to them. Check them out to see if there is a special price attached to your preferred model.
Similar Brands
We’ve given you some comprehensive information on Powermate and the kinds of generators and other products that it manufactures. However, there are similar products that we can recommend from similar brands. If you’re looking to expand your options when it comes to purchasing a generator, you might want to consider some of these brands in your search as well.
Online Presence
Powermate understands the importance of having a strong online presence. To keep up with its competitors in the industry, it has set up several places to increase this presence, and here are some of the ways that you can find them online.
Contact Information
Powermate thrives on providing its customers with a quality experience both with its products and the customer service it provides. If you have any issues or questions that need to be answered, you can contact Powermate in a couple of different ways to receive support from one of its excellent representatives.
- Customer Service Number: 1-888-440-5170
- Contact Forum